Chiquito - Reviews

Chiquito
75 Central Building Portsmouth Hampshire PO1 3TU 023 9289 9760 1.50

December 07, 2008     2

Food was poor, cold, had better on an aeroplane. Waitress was good but staff in kitchen let her down. Despite having ordered our food in advance we still waited an hour for our starters? and our mains (some of which were stillr aw and had to be returned) arrived an hour after our starters. very dissapointing especially as they claim to DO christmas parties well. Never again

- Susie K

December 07, 2008     1

I was part of a party of nine on the evening of Friday, December 5. Had the manager known that six out of nine of the people on our table were actually journalists working for The News, any one of which could be doing a review - perhaps she would not have treated us in the manner she did. We booked our table for half seven and before we could even sit down were being told we had to be done by 9.30pm for the next booking - not the kind of welcome you would expect. Then by about 9.10pm, when the waiter had just taken our dessert orders - which we had every intention of finishing by our half nine, the manager (Marie I believe) came over to our table and in an incredibly abrupt manner told us we had to leave immediately. She said we 'had been told' we needed to 'be out' by half nine. She was incredibly rude and we were utterly shocked by her unprofessional manner. We said we had been told we needed to be done by half nine and she eventually let us be. It was disgusting the way we were spoken to and dealt with. We were paying customers, giving the restaurant at least £150. But because of the manager's non-existent customer service skills, we declined to pay the service charge. We've all been to Chiquitos before, myself and my partner go regularly infact, once a month at least. But since Friday, it will take a lot for me to want to give the restaurant any of my money anymore. I will also be contacting Chiquitos head office to make a complaint.

- Rachel Hine


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